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US-based. Veteran-owned. Business-minded. Good people. Dependable website care.
WILD WESTSUPPORT
Emergency

Daily care. Real people.

WordPress maintenance.
One less thing to worry about.

Your website needs more than the occasional update. We look after the backups, updates, checks, and everyday tasks that keep pulling you away from your business.

Find your support plan ↗ See what’s included ↓
Laptop displaying website performance information
You run the business. We handle the website care.
Daily backups Updates & monitoring Unlimited task requests Human account management

01 / The regular round-up

The work behind
a dependable website.

Practical maintenance for your existing WordPress website, with people ready to review what needs attention.

01 / Backups

A copy to fall back on.

Daily website backups are included. Hourly backups are available when your business needs a more frequent schedule. Ask us to confirm the setup and any additional cost.

02 / Updates

Keep the essentials current.

We keep WordPress core, plugins, and themes updated within your maintenance scope, and investigate compatibility issues when they arise.

03 / Broken links

Watch for dead ends.

Broken-link monitoring helps identify links that stop leading customers where they need to go. Corrections are handled through your support queue.

04 / Security

Check for warning signs.

Security checks cover malware indicators, blacklist status, and website errors. We review findings and explain the next steps when something needs attention.

05 / Vulnerabilities

Keep an eye on exposure.

Vulnerability checks help flag known issues in the website’s software so we can review updates, mitigations, or the need for further work.

06 / Performance & uptime

Watch how the site is doing.

Performance checks and uptime monitoring help identify slowdowns and availability problems. We investigate alerts and work through the appropriate next steps.

Monitoring helps identify problems; it doesn’t guarantee uninterrupted uptime or catch every incident. Extensive cleanup, recovery, or development may require a separate scope. Read the Scope of Work ↗

02 / Beyond maintenance

A cared-for website.
A shorter to-do list.

The small jobs count, too. Send us the copy changes, image swaps, existing-page edits, broken buttons, and form fixes you’ve been meaning to handle.

Unlimited requests.
One hour a day.

01

Send a clear request.

Homestead uses our help desk. Outpost includes a dedicated Slack channel. Keep each task separate so the work stays clear.

02

Real people do the work.

Your account manager reviews requests and our team works first-come, first-served within your one hour of daily support.

03

We keep the queue moving.

Send as many in-scope requests as you need. Remaining work continues on the next support day. Unlimited requests means a queue of work, not unlimited hours or simultaneous projects.

03 / Pick your home base

The same dependable care.
Your preferred way to ask.

Both subscriptions include the maintenance above, human account management, and one hour of support per day. Choose how you want to send the work.

Support through our help desk

Homestead

$499 / month

  • Daily backups; hourly option available
  • Updates, security and vulnerability checks
  • Broken-link, performance and uptime monitoring
  • Unlimited in-scope task requests
  • One hour of support per day
  • One task per help-desk email
Start Homestead ↗

A dedicated Slack channel

Outpost

$999 / month

  • Everything included in Homestead
  • Your own dedicated Slack channel
  • Unlimited in-scope task requests
  • One hour of support per day
  • Requests handled in order
  • Human account management
Start Outpost ↗

Need a broader setup? Request an Open Range quote ↗   Just one edit? Request a $99 single task ↗

Care with experience behind it

A steady hand.
When it matters.

We hire professionals with at least five years of relevant experience. Our founder brings more than 20 years of website and technical support experience to the company.

See support in action ↗

When the work needs a different scope.

A major redesign, new website, complex build, or extensive incident recovery needs its own conversation. We confirm the work and price before taking on additional scope.

Have an urgent problem right now? Emergency requests are reviewed by a human before payment. Response times may be longer after hours.

Request emergency support ↗